This article deals with disputes between the customer and the contractor, and does not touch on the painful topic of disputes between construction investors and apartment owners with developers. This material contains not so much advice and considerations on litigation related to construction, as advice on the model of behavior with the contractor during the construction process. The goal is to minimize the risks in the event of a dispute, which may later fall into the courts.
In every dispute there are two parties, and as a rule each party has its own point of view:
Customer’s point of view: the work was not performed in full or of poor quality, we will not pay for it;
The contractor’s point of view: we performed the work in full in accordance with the terms of the project documentation, and the greedy customer refuses to transfer us honestly earned money.
In practice, both of these points of view may relate to reality and coexist in the same case, as there may often be “conceptual” arrangements between the customer and the contractor in addition to the paperwork, which do not always correlate with substantive law. Of course, the court fairly does not take into account such subtle nuances, and takes into account only the provisions of the contract, design estimates and executive documentation, acts and correspondence between the parties.
At the beginning of the dispute, one of the parties usually learns that despite the friendly relations that existed with the counterparty before the dispute, the other party cautiously insured and sent letters about each even minor deviation of the other party from the terms of the contract. It should be noted that such a cautious side acted quite correctly and at the start has a certain advantage over the other. For example: usually the contract stipulates the obligation of the contractor to start work only after the customer has performed certain actions: payment of an advance; transfer of the construction site (front of works), design and estimate documentation, declaration of the beginning of construction works, etc. In the event that the customer has not fulfilled its obligations (or performed but not documented), it will be much easier for the contractor to prove that the deadlines were violated through no fault of his if he provides evidence of notification of the customer’s failure to perform his duties which precede the contractor’s construction work.
What should always be remembered, as almost everyone is faced with this – if the customer (usually this period is specified in the contract and is 5 days) after receiving the act KB-2V from the contractor did not immediately notify the latter of disagreement with the scope of work or did not state about the identified shortcomings – in the absence of other input data, the customer will most likely need to pay cash. Even if the customer later assessed the situation and sent a statement to the contractor about the identified deficiencies.
This unfortunate situation for the customer follows from the law, in particular Articles 853 and 882 of the Civil Code of Ukraine. The act, sent by the contractor to the customer properly, and not signed by the customer, is the basis for recovery of funds from the customer, provided that the customer did not react in time and did not declare deficiencies in the works specified in the acts. The Supreme Court has repeatedly come to this conclusion (for example: the decision of 24.10.2018 in the case № 910/2184/18, from 16.09.2019 in the case (921/254/18, from 15.10.2019 in the case (921/262/18).
In this case, customers often submit to the court contracts with other contractors and acts of work performed, which confirm (in their opinion) that other contractors were involved after a dispute with the “primary” contractor, and they completed the work started by the problem contractor, or eliminated shortcomings after the problem contractor. Such contracts and acts, of course, cannot be regarded as indisputable evidence that the contractor (the one who was originally involved) did not perform the work properly, and most likely the court will refer to the above articles 853 and 882 of the Civil Code of Ukraine. So, such actions are not superfluous, but they are not a panacea.
Instead, the right step would be for the customer to conduct a comprehensive construction, technical and economic examination before hiring new contractors and continuing construction work (this action can be complicated by time, as the customer under one contract may be a contractor under another contract with the general contractor).
Let’s take another option. The situation with the acts is disputable (in our practice there have been cases when even the fact of signing the act is disputable), the parties do not agree with the scope and / or quality of work performed and according to the amount of debt, neither party submitted an expert opinion. In this case, it would be expedient and logical to conduct a forensic examination to establish the truth – everything is clear here.
Let’s complicate the situation. The same controversial situation with the acts, but the contractor filed a lawsuit with the expiration of some time (possibly a short period of time), and filed a motion for the appointment of an expert. The customer, in turn, submits to the court contracts with other contractors and acts of acceptance of construction work performed. From these contracts and acts it can be understood that after the actual termination of the relationship with the problem contractor, other contractors involved have already performed the work that the “original” (problem) contractor had to perform in accordance with the terms of the contract. That is, the expert will undoubtedly come to the conclusion that the disputed works specified in the contract with the problem contractor have been performed, but will the expert be able to answer the question who exactly performed these works? What to do in such a situation, and whether the court will grant the request for examination in such a case?
The problem is that in the understanding of the Commercial Procedural Code of Ukraine (most likely the situation will arise in the economic process), the Law of Ukraine “On Forensic Science”, Scientific and methodological recommendations on preparation and appointment of forensic examinations and expert studies approved by the Order of the Ministry of Justice Of Ukraine dated 08.10.1998 № 53/5, and the Resolution of the Plenum of the Supreme Economic Court of Ukraine dated 23.03.2012 № 4 On some issues of the practice of appointing a forensic examination, ie in terms of everything relevant to this situation, the examination should be appointed. More precisely, it is necessary to appoint an expertise guided by a purely formal approach, not understanding (or not wanting to understand) the situation, and not fully and comprehensively investigating the circumstances of the case. Is special knowledge in a field other than law required in this case? Of course needed. Will the expertise be able to answer the question in the context of the simulated circumstances of the case? No, he can’t. The court is likely to assume that the customer may not be completely honest, and that he may take action to create a formal work plot for another organization. However, this assumption is only an assumption until the contracts provided by the customer are declared invalid, or the fact of non-performance of work by the organizations involved is not established in other proceedings, such as criminal. In our opinion (subjective, of course), in such a situation, the request for an examination should not be granted, because Part 4 of Art. 853 of the Civil Code of Ukraine provides that in the event of a dispute over the work performed at the request of either party, examination must be appointed. Thus, if the contractor did not immediately exercise his right to initiate an examination, and mentioned this possibility only in court after the lapse of time, it can be stated that the contractor will not behave in good faith, and seeing that work on the site continues, intends to appropriate the results of work (cash for work that is not actually performed).
Let’s look at another common situation. The customer is not satisfied with the cooperation with the contractor. Contracts often contain provisions that allow you to terminate the contract unilaterally out of court (in the case of cooperation with a large customer – such grounds are usually many). Depending on the terms of the contract, in addition to terminating the contract, the customer may also apply penalties and refund advance payments. For example, if the customer is a state or municipal enterprise, or a state body, the contract with such customer will be subject to the provisions of paragraph 19 of the Resolution of the Cabinet of Ministers № 1764 of December 27, 2001 which stipulates that the contractor undertakes to use the received advance (30 percent). purchase and delivery of materials, constructions, products necessary for performance of works within three months after receipt of the advance. At the end of the three-month period, the unused advance amounts are returned to the customer.
However, often the contract does not clearly set out the grounds for termination of the contract and refund of the amount of the advance payment. We are quite often faced with a formal approach to the execution of the contract – for the most part, one mistake that led to the consequences is enough to systematize and put in order the documents and document flow.
The law provides for the possibility of terminating the contract unilaterally on the basis of a court decision. The general rule of termination of the contract by court decision is set out in Art. 651 of the Civil code of Ukraine – essential violation of conditions of the contract. The special rule of termination of the contract applicable to the contract is set out in Part 3 of Article 849 of the Civil Code of Ukraine. The norm stipulates that if during the performance of work it becomes obvious that it will not be performed properly, the customer has the right to set a deadline for the contractor to eliminate defects, and in case of failure of the contractor – to withdraw from the contract and claim damages or instruct correcting the work of another person at the expense of the contractor.
As for the obvious impossibility of the contractor to perform the work within the period specified in the contract, this issue is unique for each case. As for the return of paid funds, in our opinion, the situation here is less ambiguous. The provision of Part 3 of Article 849 of the Civil Code of Ukraine allows to recover the amount of damages from the contractor. However, the concept of loss in this case is not identical to the concept of advance payment. That is, this rule does not allow the termination of the contract with the contractor in connection with a significant violation of the terms of work to recover the amount of the advance paid. In the register of court decisions you can find court decisions, usually of the first instance, in which courts on the basis of this rule upon termination of the contract charge the contractor the amount of advance paid (the legal basis for recovery of the advance is Article 849 of the Civil Code of Ukraine!!!). We do not completely agree that this rule may be grounds for recovery of the advance in this case.
In our opinion, upon termination of the contract on the basis of Article 849 of the Civil Code of Ukraine, advance payments paid by the customer may be considered unreasonably acquired funds, and the provisions of Article 1212 of the Civil Code of Ukraine may be applied to them. This conclusion is contained in the decision of the Supreme Court of June 1, 2021 in case № 916/2368/18.
Of course, disputes in the field of construction are much more diverse, such as: land disputes, disputes over the state registration of rights, disputes with the state architectural and construction supervision and control, disputes with local governments, and so on. However, such disputes are more specific, and may have some uniqueness in each case. Instead, the information in this article will be useful to anyone involved in construction.
This article deals with disputes between the customer and the contractor, and does not touch on the painful topic of disputes between construction investors and apartment owners with developers. This material contains not so much advice and considerations on litigation related to construction, as advice on the model of behavior with the contractor during the […]